Privacy Policy
Effective Date: September 18, 2025
1. INTRODUCTION
Equity Works ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including confidential tenant and legal data, in accordance with applicable state and federal laws.
2. INFORMATION WE COLLECT
We collect the following categories of personal and legal information:
- User Information: Name, email address, phone number, billing and payment information.
- Eviction Notice Data: Tenant name(s), address, unit number, rent amount, notice date, type of notice (e.g., 3-day, 30-day), and reason for eviction.
- Legal Status Data: Eviction status, court filing information, or court results (if provided).
- Metadata: IP address, login timestamps, device type, browser, cookies.
3. HOW WE USE YOUR INFORMATION
We use your data for the following purposes:
- To generate and verify eviction notices using AI-based tools.
- To ensure compliance with local and state eviction regulations.
- To process billing and manage your account.
- To improve our services and platform functionality.
4. AI AND AUTOMATION POLICY
Our platform uses artificial intelligence (AI) to review and draft eviction notices. This process is subject to human quality control. While AI helps accelerate compliance review, it does not replace legal counsel. Our AI tools operate within the bounds of data privacy requirements and do not share data externally without authorization.
5. DATA CONFIDENTIALITY AND LEGAL COMPLIANCE
We adhere to all applicable laws, including:
- California Consumer Privacy Act (CCPA)
- California Civil Code § 1798.81.5 (reasonable security practices)
- Federal Trade Commission Act (Section 5 – prohibition against unfair/deceptive practices)
All sensitive legal and personal information is encrypted in transit and at rest. Access to this data is restricted to authorized personnel only.
6. DATA SHARING AND THIRD PARTIES
We do not sell or rent your personal data. We only share information:
- With payment processors (e.g., Stripe, Square)
- With cloud infrastructure providers (e.g., AWS, Azure)
- When required by law, subpoena, or court order
7. YOUR RIGHTS AND CHOICES
You have the right to:
- Access the personal data we hold about you
- Correct or update your personal data
- Request deletion of your data, subject to legal retention obligations
8. DATA RETENTION
We retain your data for as long as necessary to provide our Services and comply with legal obligations. Eviction-related documents may be retained for up to 3 years for audit and recordkeeping purposes.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised "Effective Date." Your continued use of the platform after any changes constitutes acceptance of the revised policy.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@equityworks.tech
